Privacy Policy
Last updated: 21/4/2025
1. Introduction
At Floww, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.
Please read this privacy policy carefully. If you do not agree with our policies and practices, you should not use our platform. By accessing or using our platform, you agree to this privacy policy.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information: Name, email address, password, and profile information.
- Study data: Information about your learning patterns, preferences, and progress.
- Content: Materials you create, upload, or share within our platform.
- Communications: Information from your communications with us.
- Technical data: IP address, browser type, device information, and usage data.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our platform and services
- To personalize your learning experience based on your study habits
- To process payments and provide requested services
- To send administrative information and important notices
- To analyze and understand how our platform is used
- To develop new features and functionality
- To respond to your requests, comments, and questions
- To protect our platform and users from fraudulent or illegal activity
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise your rights, please contact us at privacy@floww.website.
7. Third-Party Services
Our platform may include links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
8. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
9. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.
10. Contact Us
If you have any questions about this privacy policy or our practices, please contact us at privacy@floww.website.